5.1 Request Update Pending Start SA End Date

Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 3 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: There is an existing Pending Stop SA for the Premise. Based on a customer request or correction, the CSR or Authorized User determines to update the Pending Start SA. The Pending Stop SA is changed to match the Pending Start SA date.